Posted in: Other in Chicago | Posted: |
Job Description
Group Coordinator
You are a multi-tasker and are able to work independently, performing a wide range of complex and confidential administrative duties to support your team. You communicate well with all contacts, anticipate and resolve issues, and update team your various projects.
What is in it for you:
Opportunity for growth within Accor and Fairmont Chicago
Paid Time Off
Medical, Dental, and Vision insurance, 401k
Employee benefit card offering discounted rates in Accor worldwide
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world!
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
What you will be doing:
Consistently offer exceptional, friendly, and engaging service
Ensure the best selection for the guest and ensure revenue is maximized through up-selling
Recommend property facilities and assist guests with information and special requests
Book room reservation requests, enter rooming lists, and update accurate information in the system
Build rapport with our key clients in order to ascertain their requirements and identify further opportunities for future business
Ensure that all reservations are recorded following established procedures with full and clear information and inputted correctly and promptly
Organize and implement administrative systems & procedures, and perform necessary support duties
Prepare and maintain your department's records
Adhere to and promote our company values and wider brand standards
Other administrative tasks as needed