Posted in: Engineering in United Kingdom | Posted: |
Our well-established client in Cambridge is seeking a 1st & 2nd Line IT Engineer to join their team.
The company has been established for nearly 40 years, and they are searching for a talented and motivated IT Support Engineer. The company is a highly regarded and forward-thinking IT Managed Services Provider located in Cambridge.
Hybrid working is in play, and the successful candidate can work from home for 2 days a week.
If you are looking for a role where you can learn new technologies and utilise your current skills, then this is certainly the role for you! This 1st & 2nd Line IT Engineer role comes with genuine progression, my client is extremely interested in candidates who are looking to learn and progress.
1st & 2nd Line IT Engineer – About the role:
* Microsoft 365 administration and installation, new servers when necessary
* Firewall and switch/router knowledge is desirable, but full training will be provided
* Working to SLA thresholds for incidents, requests and problems, prioritising and managing workload effectively to deal with several open tickets.
* To provide technical maintenance and support of all user-based IT Hardware and Software
* Onsite customer visits range from half a day to 1 day a week.
* Regular maintenance and patching of infrastructure, end points as well as on Servers
Technical experience required: (not all essential)
* Windows Server – 2012 Onwards
* Azure – Maintenance, configuration and monitoring
* Office 365
* Windows OS 7,8 & 10
* Active Directory & Azure AD
* DNS, DHCP, Group Policy
* Backup – Veeam configure, maintain and troubleshoot
* Networking – Switches, subnets, LAN, WAN, DNS
Some highlights of working with my client:
* Hybrid working
* Use of Pool car
* Detailed Personal Development Plan
* Training and support
* Smart-casual dress
* Company and social events
